Org. Setting and Reporting

The Regional Office is primarily responsible for maintaining continuous liaison with States to which it is accredited and with appropriate international organizations, regional civil aviation bodies and sub-regional bodies and UN Agencies and programmes. The Regional Office ensures interregional coordination and promotes the timely and harmonized implementation of ICAO policies, decisions, Standards and Recommended Practices (SARPS) and air navigation plans. The Regional Office also provides technical guidance and assists States/Territories in their implementation activities. Under the direct supervision of the Administrative Officer, the Driver/Messenger supports the Administrative Section and all Regional Office Staff in meeting their responsibilities and performing their duties. The Administrative Officer assigns tasks and duties and evaluates the performance of the incumbent.

Responsibilities

Function 1 (incl. Expected results) Provides transportation services to the Regional Office, achieving results such as: • Drive office motor vehicles to transport staff, officials and visitors, deliver and collect mail, documents and other items, or transport general cargo goods; • Meet Staff Members from other ICAO Regional Offices and HQ personnel and visitors at the airport and assist with basic immigration and customs formalities when required; • Ensure proper day-to-day upkeep of the assigned vehicle by performing timely maintenance and minor repairs and arranging for major repairs; • Ensure that the vehicle is clean all the time and undertake safe keeping of vehicle accessories such pumps, spare wheels, jack and first aid kit; • Maintain daily vehicle logs and provide input to the preparation of the vehicle maintenance plans, insurance and reports; • Adhere to the required traffic rules and regulations as well as UNDSS safety and security requirements of passengers and official vehicles. Function 2 (incl. Expected results) Provides services to production of documentation, achieving results such as: • Make photocopies of official documents; • Scan documents and fax letters; • Bind documents. Function 3 (incl. Expected results) Provides logistical support to Administrative Assistants during meetings, conferences and training courses, achieving results such as: • Make photocopies of documents during meetings; • Undertake errands to facilitate efficient and effective conduct of meetings; • Assist in the arrangement/setting up of meeting rooms; • Assist with the registration of participants/delegates; • Assist with Security Clearance of delegates and meeting participants. Function 4 (incl. Expected results) Facilitates delivery of correspondences by providing messenger services, achieving results such as: • Deliver internal and external correspondence and courier packages; • Deliver and collect processed passports, visa applications to/from Embassies, High Commissions and Consulates; • Collect and deliver mail and other communications to and from the office registry, the Post Office and Government Agencies; • Sort, deliver and collect mail from various offices on the premises at regular intervals. Keep records as necessary; • Pack material received from dispatch, affix labels, insert material in envelopes and frank outgoing mail. Function 5 (incl. Expected results) Provides other administrative support to the Regional Office, achieving results such as: • Assist in checking the condition of office equipment and service coordination. Report any malfunctioning equipment; • Assist in checking inventory of office assets, furniture, conference and ICT equipment; • Assist in the physical maintenance of inventory records including preparation of the list of obsolete office furniture and equipment. Function 6 (incl. Expected results) Performs other related duties, as assigned.

Competencies

Professionalism: Knowledge of traffic and driving rules and regulations including the local legislation related to job function. Ability to navigate roadways effectively and knowledge of alternate routes for timely arrival at destination. Familiarity with traffic routes in the local community and locations of various offices, embassies and UN agencies. Knowledge of the local area and current conditions of roads and highways, security and safety awareness. Ability to deal effectively and tactfully with officials and visitors. Knowledge of vehicle maintenance. Ability to effectively communicate verbally and in writing and follow instructions in English. Shows pride in work and in achievements; demonstrates professional competence and mastery of subject matter; is conscientious and efficient in meeting commitments, observing deadlines and achieving results; is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; remains calm in stressful situation. Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work. Teamwork: Works collaboratively with colleagues to achieve organizational goals; solicits input by genuinely valuing others’ ideas and expertise; is willing to learn from others; places team agenda before personal agenda; supports and acts in accordance with final group decision, even when such decisions may not entirely reflect own position; shares credit for team accomplishments and accepts joint responsibility for team shortcomings. Communication: Speaks and writes clearly and effectively; listens to others, correctly interprets messages from others and responds appropriately; asks questions to clarify and exhibits interest in having two-way communication; tailors’ language, tone, style, and format to match the audience; demonstrates openness in sharing information and keeping people informed. Planning and Organizing: Develops clear goals that are consistent with agreed strategies; identifies priority activities and assignments; adjusts priorities as required; allocates appropriate amount of time and resources for completing work; foresees risks and allows for contingencies when planning; monitors and adjusts plans and actions as necessary; uses time efficiently. Accountability: Takes ownership of all responsibilities and honours commitments; delivers outputs for which one has responsibility within prescribed time, cost and quality standards; operates in compliance with organizational regulations and rules; supports subordinates, provides oversight and takes responsibility for delegated assignments; takes personal responsibility for his/her own shortcomings and those of the work unit, where applicable. Client Orientation: Considers all those to whom services are provided to be “clients ” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients’ needs and matches them to appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; keeps clients informed of progress or setbacks in projects; meets timeline for delivery of products or services to client.

Education

Completion of secondary education, is required.

Job - Specific Qualification

Not available.

Work Experience

• At least three (3) years of progressively responsible experience in driving duties at a Government institution or a large multinational company, is required. • Has a valid driving license class BCE and thorough knowledge and experience in driving in Nairobi and its environs, is required. • Experience working in UN or International organization in similar function, is desirable. • Experience of chauffeur protocol and courtesies, is desirable. • Experience in minor vehicle repairs, is desirable.

Languages

Essential: • Fluent reading, writing and speaking abilities in English. Desirable: • A working knowledge of any other language of the Organization (Arabic, Chinese, French, Russian, Spanish).

Assessment

Evaluation of qualified candidates may include an assessment exercise which may be followed by competency-based interview.

Special Notice

Please note that this is a locally-recruited position. Applicants for positions subject to local recruitment are required to be authorized to work in the country regardless of where they live at the time of applying for the job opening. It should be noted that this post is to be filled on a fixed-term basis for an initial period of 3 years (first year is probationary for an external candidate). ICAO staff members are international civil servants subject to the authority of the Secretary General and may be assigned to any activities or offices of the Organization, in accordance with the provisions of the ICAO service code. ICAO staff members are expected to conduct themselves in a manner befitting their status as international civil servants. In this connection, ICAO has incorporated the 2013 Standards of Conduct for the International Civil Service into the ICAO Personnel Instructions. ICAO offers an attractive benefit package to its employees in accordance with the policies of the International Civil Service Commission (ICSC). The statutory retirement age for staff entering or re-entering service after 1 January 2014 is 65. For external applicants, only those who are expected to complete a term of appointment will normally be considered. Remuneration: Level: G-2 Net Base Salary per annum: Kenya Shillings $856,977

United Nations Considerations

In accordance with ICAO Staff Regulations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard shall be paid to the importance of recruiting staff on as wide a geographical basis as possible and ensuring equal gender representation. Subject to the foregoing, selection of staff members shall be made without distinction as to race, sex or religion, nor shall there be any discrimination on account of any disability of a candidate who meets the qualifications required to perform the tasks. Unless otherwise permitted under the ICAO Staff Regulations, appointment and promotion of staff members shall be made on a competitive basis. Candidates will not be considered for employment with ICAO if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. Candidates who have committed crimes other than minor traffic offences may not be considered for employment. Applicants are urged to follow carefully all instructions available in the online recruitment platform, Inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the Inspira account-holder homepage. The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in Inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application. Job openings advertised in Inspira will be removed at 11:59 p.m. (New York time) on the deadline date.

No Fee

ICAO does NOT charge any fees or request money from candidates at any stage of the recruitment process, nor does it concern itself with bank account details of applicants. Requests of this nature allegedly made on behalf of ICAO are fraudulent and should be disregarded.