Technical Officer (Health Services Delivery and Health Workforce)

Kyiv

Organization: WHO - World Health Organization
Location: Kyiv
Grade: Junior level - NO-B, National Professional Officer - Locally recruited position
Occupational Groups:
- Public Health and Health Service
- Human Resources
- Medical Practitioners
Closing Date: 2023-12-05

PURPOSE OF THE POSITION

The purpose of the post is to provide technical support and coordination of the health system strengthening aimed at modernization and improving of service delivery across levels of care with a particular focus on health workforce in Ukraine in line with the European Framework for Action on Integrated Health Services Delivery, WHO Global Strategy on Human Resources for Health: Workforce 2030, and WHO Global Programme of Work. The incumbent will support the WHO County Office mission in guiding Ministry of Health of Ukraine and all relevant stakeholders in service delivery and health workforce leadership, management and development to accelerate progress towards Sustainable Development Goals 3,4,5 and 10.

DESCRIPTION OF DUTIES

The incumbent will perform the following duties:

Support the Ministry of Health (MOH), National Health Service of Ukraine and other national partners as well as in developing, implementing and evaluating national strategies and policies affecting health services delivery and human resources for health.
Support the MOH in updating and adapting relevant guidelines related to health service delivery, including specialised care, continuity of care and patient pathways, access to care and the health service provider networks.
Support the MOH in updating and adapting relevant guidelines, materials and tools in human resources for health in line with overall service delivery approach.
Contribute to research and other analytic work on human resources for health linking it with other aspects of health system and translating global and regional evidence to country context and needs.
Promote educational reforms, adoption of medical education best practices, and effective integration of continuous professional development of doctors, nurses and midwives across the health-care delivery system to enhance primary health-care services for better public health outcomes.
Provide technical support to strengthen the availability and use of health workforce data for health workforce planning, while taking into consideration clinical guidelines and practices.
Coordinate together with MOH joint actions such as working groups, roundtables, meetings to facilitate both health service delivery and human resource for health strategy development and implementation at national and subnational levels.
Undertake jointly with MOH counterparts regular monitoring of the implementation of the BCA activities related to service delivery with a focus on human resource for health and facilitate smooth information flow between MOH and other involved institutions through sharing of reports, guidelines, and meeting minutes.
Prepare the missions for WHO staff and external consultants addressing service delivery programme area and follow up on their recommendations.
Prepare regular reports and updates to WHOCO and EURO.
Facilitate partner and stakeholder coordination in the area of human resources for health in Ukraine.
Explore opportunities for fund raising and contribute to proposal development to ensure adequate resources are available to conduct the planned activities related to human resources for health.
Assist in executing other tasks as requested by the WR and the Health Policy Adviser.
Provide support to cross-office and intercountry activities as requested.

WHO COMPETENCIES

Teamwork
Respecting and promoting individual and cultural differences
Communication
Producing Results
Building and promoting partnerships across the Organization and beyond

REQUIRED QUALIFICATIONS

Education

Essential: University degree (at Bachelor's level) in medicine or related field.

Desirable: Master's degree in the above or advanced training in health economics, public health or health systems.

Experience

Essential: At least two years of relevant professional experience in providing health services, or/and working on public health related projects and research. Demonstrated experience implementing and/or managing projects or project activities

Desirable: Relevant work experience on health services and health systems within WHO and/or UN agencies or other international organizations.

Use of language skills

Essential: Expert knowledge of English, Russian, and Ukranian language

Skills

Demonstrated knowledge and understanding of key WHO policies, tools and guidance materials on service delivery and human resources for health, including the European Framework for Action on Integrated Health Services Delivery (EFFA IHSD), Strengthening a competent health workforce for the provision of coordinated/ integrated health services, WHO Global Strategy on Human Resources for Health: Workforce 2030.
Demonstrated knowledge of the national health system, including links with reforms in other sectors such as education.
Deep understanding of current issues in clinical practice in Ukraine.
Excellent computer skills, including a standard package of office applications.

REMUNERATION

Remuneration comprises an annual base salary (subject to mandatory deductions for pension contributions and health insurance, as applicable) and 30 days of annual leave.

ADDITIONAL INFORMATION

This vacancy notice may be used to fill other similar positions at the same grade level.
Only candidates under serious consideration will be contacted.
A written test and/or an asynchronous video assessment may be used as a form of screening.
In the event your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net. Some professional certificates may not appear in the WHED and will require individual review.
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible.
Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and E-Manual.
The WHO is committed to creating a diverse and inclusive environment of mutual respect. The WHO recruits and employs staff regardless of disability status, sex, gender identity, sexual orientation, language, race, marital status, religious, cultural, ethnic and socio-economic backgrounds, or any other personal characteristics.
The WHO is committed to achieving gender parity and geographical diversity in its workforce . Women, persons with disabilities, and nationals of unrepresented and underrepresented Member States (https://www.who.int/careers/diversity-equity-and-inclusion) are strongly encouraged to apply.
Persons with disabilities can request reasonable accommodations to enable participation in the recruitment process. Requests for reasonable accommodation should be sent through an email to reasonableaccommodation@who.int.
An impeccable record for integrity and professional ethical standards is essential. WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.
WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of short-listed candidates.
WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.
WHO also offers wide range of benefits to staff, including parental leave and attractive flexible work arrangements to help promote a healthy work-life balance and to allow all staff members to express and develop their talents fully.
The statutory retirement age for staff appointments is 65. For external applicants, only those who are expected to complete the term of appointment will normally be considered.
For information on WHO's operations please visit: http://www.who.int.
This is a National Professional Officer position. Therefore, only applications from nationals of the country where the duty station is located will be accepted. Applicants who are not nationals of this country will not be considered.
Please note that WHO’s contracts are conditional on members of the workforce confirming that they are vaccinated as required by WHO before undertaking a WHO assignment, except where a medical condition does not allow such vaccination, as certified by the WHO Staff Health and Wellbeing Services (SHW). The successful candidate will be asked to provide relevant evidence related to this condition. A copy of the updated vaccination card must be shared with WHO medical service in the medical clearance process. Please note that certain countries require proof of specific vaccinations for entry or exit. For example, official proof /certification of yellow fever vaccination is required to enter many countries. Country-specific vaccine recommendations can be found on the WHO international travel and Staff Health and Wellbeing website. For vaccination-related queries please directly contact SHW directly at shws@who.int.
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