Intake Services Intern - Spring 2024

Background
The International Rescue Committee, Inc. (IRC) helps people whose lives and livelihoods are shattered by conflict and disaster to survive, recover and gain control of their future. Founded in 1933 at the request of Albert Einstein, the IRC offers lifesaving care and life-changing assistance to people forced to flee from war or disaster. At work today in over 40 countries and 28 U.S cities, we restore safety, dignity and hope to millions who are uprooted and struggling to rebuild their lives. The IRC in Baltimore was established in 1999 and currently serves over 2,500 immigrants and refugees per year.

Scope of Work
Intake services interns will assist IRC’s intake team with daily activities that help to welcome and contribute to the self-sufficiency of refugees, asylees and other humanitarian immigrants in the Baltimore metropolitan area. The intake team is the first point of contact for new “walk-in” asylees, parolees, secondary migrants and all other returning IRC clients. The team conducts eligibility assessments to determine client needs and refer to relevant IRC programs. Interns will meet directly with individual clients and families to support intake assessments.  

Reports To   
Intake Specialist or Coordinator  

Learning Objectives   
- Learn about the services that refugees, asylees and other humanitarian immigrants are eligible for upon arrival in the U.S., including public benefits in Maryland and local resources in the Baltimore metropolitan area.   
- Learn to conduct eligibility assessments for program services. 
- Learn to communicate effectively with clients across cultures.   

Responsibilities  

- Under the direction of the intern’s supervisor, assist clients remotely or in-person with intake assessment appointments.  
- Assist with service documentation through case-notes and case file maintenance.   
- Support organization of weekly intake days at the office.  
- Other duties as assigned.