Coordinator, Large Scale Disaster and Crises

The main purpose of this position is to coordinate emergency operations team in APRO, providing technical advice, guidelines, ensuring the quality of operations based on timely response, effectiveness, efficiency, and relevance according to IFRC standards and protocols. The Coordinator, Large Scale Disaster and Crises will be responsible for managing a team of 3 Operations Coordinators and 1 Disaster Response Emergency Fund (DREF) Coordinator. Additional staff capacity may expand for specific seasonal events (example: typhoon and monsoon season) to increase the regional capacity to manage and coordinate simultaneous emergency operations.

Additionally, the role will be responsible to establish a robust coordination mechanism among the IFRC corporative services, CCD/CD and the Operations team in GVA in monitoring implementation, improvement of the regional key performances indicators and promoting the operational excellence. This position will oversee the regional institutional preparedness and readiness to response to disasters and crises in Asia Pacific that includes readiness plans, preparedness meetings and an adequate training process to CCD and NSs on the use of DREF, Emergency Appeal and others response tools of IFRC.

Inherent in the role is the need for flexibility, the ability to travel, and willingness to work in multiple contexts with different stakeholders.

Disaster and crisis Response & Recovery

• Ensure that Emergency Plan of Action (EPoA) and budget for DREF and/or Emergency Appeals (EAs) meet the quality criteria and aligned with IFRC guidelines and policies (Sphere, Code of Conduct, Principles and Rules, etc.). Present a ready-to-signed DREF or EA requests to the Lead, Evolving Crisis and Disasters and the Head of HDCC.
• Request - in agreement with the Lead, Evolving Crises and Disasters, and the Coordinator, Protracted Crises and Recovery- the deployment of relevant IFRC disaster response tools (Rapid Response Personnel (RRP), Head of Emergency Operations (HEOps), Emergency Response Units (ERUs) and others).
• Facilitate the pre-deployments and/or deployments of IFRC staff and RRP to disaster and crises in coordination with Operation Coordinators, Protracted Crisis and Recovery Coordinator and Surge Capacity Coordinator.
• Ensure accurate, rapid, and updated information on ongoing operations through information bulletins, Go reports, flash updates, situations reports, factsheets, secondary data analysis etc. in coordination with the Information Management (IM) team and the Protracted Crises and Recovery Coordinator.
• Ensure that IFRC Disaster Management system provides adequate and timely support to CCD/CD and NS in managing emergency operations (floods, earthquakes, cyclones, typhoons, population movements, epidemics and other disasters/crises) following the IFRC Emergency Response Framework, Policies and Core Humanitarian Standards.
• Support and monitor the Regional Operations Coordinators in the operational support and guidance to DREF and EA operations.
• Take the lead to produce the bi-weekly operations update/report and risk watch in coordination with the Operations Coordinators and CCD/CD. In coordination with relevant colleagues, establish and maintain regional risk register for orange and red level operations plus regularly highlight and report key risks to the senior management.
• Monitor disaster and crisis response operations outcomes and ensure deliverables are achieved in a timely fashion, within budget and maintaining the minimum ratios of relief, early recovery and longer-term development goals.
• Coordinate with Geneva counterparts, Regional Office and CCD/CD, PMER, Finances Communication and other Units the necessary communication for a prompt and adequate support to emergency operations.
• Lead the weekly Operational meeting with the Ops. Coordinators to monitoring implementation process, challenges and actions points to support the CCD/CD.
• Responsible to setup and manage the Regional Emergency Operation Center, including the definition of roles & responsibilities and EOC protocol for APRO.
• Together with the DREF Coordinator, ensure a tracking system for DREF operations (risk watch, request, approval, implementation and closing) to monitoring the Regional KPI.
• Deploy the Operations Coordinators to support CCD/CD to develop DREF, Emergency Appeal and to coordinate operations when it is required and requested by the Delegation.
• Assure good preparation, management and follow-up of Regional Task Forces and Joint Task Force according to the ERF and Task Force guidelines.

Organizational Readiness

• Lead regional efforts to develop and implement regional readiness and contingency plans according to the disaster and crisis-prone scenarios.
• In collaboration with the Coordinator, Protracted Crises and Recover, coordinate the development of the scenarios planning exercises.

• Lead the processes to develop regional readiness plans for recurrent events in Asia Pacific (Typhoon season, Monsoon season and others).
• Responsible to maintain the updated regional emergency Standard Operating Procedures (SoP), including the definition of timelines and products to be delivered during the different stages of the emergencies and crises.
• Instruct the Regional Operations Coordinators to work alongside with its CCD/CD to develop specific readiness plan for the Delegations and NS as necessary.
• Work together with the Coordinator, Protracted Crisis and Recovery to deliver trainings at regional level to enhance the regional capacities for Disaster and Crisis Response (Ops. Manager trainings, Team Leader training, Emergency Need assessment training etc.).
• Coordinate her/his team to provide support for Preparedness for Effective Response activities in Asia Pacific, making sure that the Ops. Coordinators and DREF Coordinator bring the necessary technical advice and support to CCD/CD and NS by participating in the PER cycle and its implementation plan.

Management 

• Select, lead, and manage the team members under his/her direct responsibility.
• Ensure that the technical team under his/her responsibility has well defined results-based priority plans and maintain updated capacities to respond to operations and programs at any time.
• Prepare accurate and timely reports in accordance with Secretariat requirements, formats, and standards.
• Manage the emergency duty system for Operations Coordinator, making sure that all sub regionals are always covered to receive support from the Regional Office in any time.
• Take the lead to reinforce her/his team with more personnel during the peak of the monsoon season, typhoon and cyclones season and/or in case of large-scale disasters.
• Prepare proposals and advocate for funding to support the team under her/his responsibility.
• Ensure a proper and continuous monitoring of the key performance indicators related to operations, it includes DREF request, Emergency Appeals, Operational Strategies and reporting.
• Assume the role of acting / Lead, Evolving Crisis and Crisis when required and prior agreement with the line manager. 

Long-term planning

•  Responsible to lead the planning process with her/his team, it includes regional context analysis, coordination with other units, CCD/CD and the HDCC team.
• Responsible to monitoring the implementation of the annual plan, specifically the objectives and activities linked with her/his role.
• Responsible to coordinate with her/his team to prepare implementation reports following the PMER guidelines and deadlines. 

Coordination

•  Maintain strong relationships and cooperation with other units in the Regional Office, in particular those directly involved in the disaster management process, as well as PNS and ICRC to ensure a rapid and coordinated response.
• Coordinate Federation activities on disaster response and early recovery with Red Cross partners, UN and other agencies to ensure adequate preparedness and appropriate, efficient and timely emergency response and early recovery. 
• Represent, under the request of her/his line manager, the Federation in disaster response forum.
• Facilitate a Federation-wide approach to operations.

Required

University Degree in relevant field (Disaster Risk Management, Conflict Management, Development Planning, Disaster Risk Reduction, Humanitarian Affairs, etc.). 

IMPACT course or equivalent knowledge and trainings.

Preferred

IFRC Emergency trainings or equivalents (Team Leader, Operations Manager, Need Assessment and Coordination etc.). 

HEOP/DHEOps certification or in progress.

Required 

Min. 5 years of professional experience in disaster management, including assessment, relief, logistics and coordination, working for a humanitarian aid organisation.

Min. 5 years of experience in analysing, planning and managing disaster response operations, programmes and resources.

At least 3 years of work experience with contingency and readiness planning exercises.

Min. 3 years of proven experience managing DREF and Emergency Appeals in the field and at Cluster/Regional level.

Min. 3 years of experience in managing and supporting staff.

Experience planning and managing budgets.

Experience writing narrative and financial reports.

Deployed at least once in the field to lead and manage large scale emergency operations as Operations Manager (Orange or Red emergencies).

Preferred

Experience working with the Red Cross/Red Crescent Movement.

Previous experience working in Asia Pacific and knowledge of the region.

Experience coordinating operations at regional level, preparing DREF and Emergency appeal, leading joint task forces and other regional coordination mechanisms.

Required

Ability to work in a diverse cultural context.

Strong knowledge of information sharing tools, and the ability to implement them.

Highly organized and able to work independently and proactively, with ability to work in team.

Overall understanding of IFRC budget and finance management.

Demonstrated skill in analytical and strategic thinking.

Skills in training and developing staff.

Self-supporting in computers (Windows, spreadsheets, word-processing.

Valid international driving licence (manual gears).

Excellent interpersonal and listening skills.

Good verbal and written communication skills.

Familiarity with current standards and guidelines for humanitarian emergency response.

Knowledge of Fundamental Principles and RCRC Movement.

Fluent spoken and written English. 

Preferred

Knowledge of Information Management tools and software’s.

Good command of another IFRC official language (French, Spanish or Arabic).

Values: Respect for diversity; Integrity; Professionalism; Accountability.

Core competencies: Communication; Collaboration and teamwork; Judgement and decision making; National society and customer relations; Creativity and innovation; Building trust.

Functional competencies: Strategic orientation; Building alliances; Leadership; Empowering others.

Managerial competencies: Managing staff performance; Managing staff development.