Programme Associate (Community Feedback Mechanism & Protection), SC 6

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Всесвітня продовольча програма (ВПП ООН) - це гуманітарна організація ООН, яка надає продовольчу допомогу у вигляді грошової допомоги, сертифікатів або продуктів харчування громадам, що постраждали від війни. У своїй діяльності ВПП керується гуманітарними принципами нейтралітету, неупередженості, гуманності та незалежності. Спираючись на пристрасть, відданість та професіоналізм наших 24 000 співробітників по всьому світу, Всесвітня продовольча програма (ВПП) працює в понад 123 країнах і територіях, щоб доставляти життєво необхідну їжу людям, які залишилися переміщеними внаслідок конфлікту та знедоленими внаслідок катастроф. Крім того, ВПП допомагає окремим особам і громадам знайти кардинальні рішення для багатьох проблем, з якими вони стикаються, будуючи краще майбутнє. 

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

🚩 Vacancy Announcement n°: 830256

📢 Job Title: Programme Associate (Community Feedback Mechanism (CFM) & Protection) SC6

📌Type of Contract: Service Contract (SC) Level 6

➡️ Unit / Division: Programme Unit / WFP Ukraine  

📍   Duty Station: Odesa, Ukraine

➡️ Duration: 12 months (renewable) 

⏰ Closing date: 26 November 2023, midnight (Central European Time) 

UA This position is open for Ukrainian nationals only 

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change. 

 At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.   

To learn more about WFP, visit our website: UN World Food Programme (WFP) , and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

What will you do in this position?

Under the supervision of the Field Office RAM Officer and Field Office Head of Programme, as well as technical guidance from the WFP Country Office, the Programme Associate (Community Feedback Mechanism & Protection) is responsible for the day-to-day functionality of the CFM in line with the corporate CFM Standardisation Guidance, with particular focus on the information management system.

Why work with us? 

The war in Ukraine has had drastic consequences, both for people inside the country and for those around the world dependent on its huge grain supplies. It is inflicting untold suffering on civilians, displace families, and disrupt supply chains and food production. It has caused one of the fastest forced population movements since the Second World War. Close to 6 million Ukrainians are still living as refugees across Europe, and almost 5.1 million are internally displaced. Many have lost their homes and livelihoods. As food production and supply lines are disrupted by fighting, many families in the east and south do not have reliable access to nutritious food. 

WFP uses a flexible mix of food and cash assistance to support communities affected by the war wherever they are. This includes working with local partners to distribute food rations in areas near the frontline and providing cash transfers wherever people have access to banks and markets to buy food. Since March 2022, WFP has distributed food and cash assistance equivalent to 2.2 billion meals to families displaced and affected by the war, partnering directly with local responders. 

➡️ WFP is a 2020 Nobel Peace Prize Laureate.  

➡️ WFP offers a highly inclusive, diverse and multicultural working environment.  

➡️ WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities.  

➡️ A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe. 

➡️   WFP offers a competitive benefits package including salary, leave plus medical insurance. 

How can you make a difference?

• Contribute to the implementation of the Protection and Gender Action Plan at the field office level in close coordination and with technical support from WFP Country Office.

• Liaise with different Programme teams and their relevant needs to Protection, Gender, and Community Feedback Mechanism at WFP Field Office level.

• Support the Field Office in the implementation and monitoring of Protection and Gender Mainstreaming activities including the provision of technical support and capacity building to cooperating partners including field visits.

• Participate in regular Programme monitoring site visits and report on the findings.

• Monitor compliance of distribution points and cooperating partners with requirements on safety and dignity, ensuring availability and usability of Community Feedback Mechanism channels for beneficiaries.

• Contribute to and participate in market functionality assessments and other rapid assessments as needed under the guidance of the Field Office Research, Assessment and Monitoring Officer to guide WFP’s intervention design.

• Provide technical support and assist in the development and implementation of Community Feedback Mechanism and monitoring-related activities and processes supporting alignment with wider programme policies and guidelines.

• Ensure, perform, and facilitate accurate, timely, and consistent recording of Community Feedback Mechanism data within corporate Customer Relationship Management (CRM) platform.

• Perform on a regular basis analysis of data coming from the Community Feedback Mechanism to capture and reflect on-going implementation of WFP programme.

• Within the specific area of responsibility, prepare a range of reports and data analysis and highlight trends/issues, ensuring deliverables and adherence to corporate standards and quality control to advance the Accountability to Affected Populations.

• Contribute to Community Feedback Mechanism adherence to the minimum requirements outlined in the corporate Community Feedback Mechanism Standardization Guidance.

• Perform other related tasks as requested

To join us in saving lives, changing lives, you will have:

Education: Completion of secondary school education. A post-secondary certificate in the related functional area.

Experience: 6 or more years of relevant progressive experience in contributing to the implementation of programmes or projects, working with technical teams, experience in observing and assisting policy discussions and monitoring. Higher education can compensate for some years of experience. Prior experience in a technical team (e.g., monitoring and evaluation, vulnerability assessments, reporting, data analysis) and experience in conducting monitoring would be an asset.

Knowledge & Skills: Excellent customer care and communication skills, a clear and friendly attitude, the ability to follow instructions. Demonstrated attention to detail, solid data management and analysis skills, reporting skills, solid IT skills (including working on multiple platforms simultaneously), problem-solving skills, ability to work under pressure and multi-task in a professional manner while meeting targets in a high-pressure environment. Knowledge of the humanitarian system.

Languages: Oral and written working knowledge of English and Ukrainian languages.

Standards of behaviour: The WFP Leadership Framework describes the common standards of behaviour that guide HOW we work together to accomplish our mission. 

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP. Candidates’ alignment with these behaviours is assessed in our selection process. 

Before you apply...

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.  

We aim to achieve parity in our teams in Ukraine. Qualified women applicants are especially encouraged to apply.  

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service. 

How do you apply...

To be considered, you are invited to apply via WFP's career portal. CV and cover letter must be submitted in English language. 

Only those who are short-listed candidates will be contacted for the next steps of our recruitment process.  

We also encourage you to create your candidate profile and set up WFP job alerts to learn more about all the opportunities available to join us and make a difference in the lives of the people we serve.