Purpose

The Internal Communication team develops strategies and plans to accompany key institutional transformations and unite staff around ICRC’s vision and identity. It ensures that staff receive the information they need in a timely and inclusive manner through the relevant internal communication channels (including the Intranet). It also creates opportunities for staff engagement. It plays a key role during crisis and provides strategic advice to management and leadership.
 

Accountabilities & Functional responsibilities

• Creates multimedia content for the intranet (animated videos, video interviews, animated presentations, infographics) and other internal channels
• Produces, edits, revises and publishes a range of engaging texts (articles and/or interviews) in English for internal audiences in coordination with the head of unit (HoU) and/or the Editorial Strategy and Engagement Manager
• Creates, edits, repurposes and publishes a wide variety of compelling and engaging digital and audiovisual products (using videos, photos, infographics, etc.) for the intranet and other digital channels and internal platforms
• Helps in setting up performance indicators for publications on intranet and other internal platforms to determine if goals are being met
• Conducts evaluations of the success after publication (measures and analyses content impact, engagement and audience reach) and produces analytical reports and draws recommendations
• Publishes content on the ICRC intranet and other staff engagement platforms and internal channels via content management systems (CMS / Drupal)
• Supports the organization of all-staff town-halls and other (online/offline) internal events and staff engagement opportunities
• Supports the HoU and colleagues from the internal communication team in the establishment and roll out of internal communication plans for ICRC departments/projects and delegations
• Contributes to the implementation of these communication plans in coordination with the HoU, the Editorial Strategy and Engagement Manager and other members of the internal communication team
• Provides support to the larger Strategic Communication team as needed.

People management responsibilities

No

Certifications / Education required

 • Bachelor or masters degree in communications/journalism or in a related field (e.g. humanitarian affairs, international relations)

•  Experience in internal communication or communication an asset

•  Experience in web or graphic design

•  Experience with audio visual productions, filming and video editing

•  Experience with web analytics/statistics

•  Experience with content management systems (CMS/Drupal) an asset.

Our Values

At the ICRC, we value impact, collaboration, respect, and compassion. We seek candidates who demonstrate behaviors based on these shared values. For more information on the ICRC values, please visit this