VAC-10717 Senior Head of Content

Description of the role:

• This senior role calls for someone who is passionate about the power of communication, committed to editorial excellence & a talented strategic thinker with experience developing brand messaging that helps to transform business trajectories.

• You will lead the creative team of 2 Designers & 1 Communications Specialist & our network of freelancers, ensuring that all content created is of exceptional quality & in line with our clients’ business priorities. You will work closely with the Communications Director & the Group Marketing Manager on strategy. You will work closely with the Communications Director, as the second most senior person on the team. 

• The right fit for this role is someone who truly believes in the power that on point communication & messaging can have for a business and has an extensive track record in communications or marketing & crafting content & messaging. You will help the Chelsea companies thrive through developing & harnessing key business messages. You will also help the creative team thrive.

Who we are:

• Chelsea Communications is a Cape Town based team skilled in communication and B2B marketing. We are part of the Chelsea Group, a stable of global companies that specialise in solutions for challenging environments, helping to enable change & lay foundations for positive growth. The Chelsea Group’s services range from humanitarian HR, clean water solutions, risk management & security, camp build & management for complex environments, crisis response & medical assistance, as well as leadership development. 

• Chelsea Communications manages all the marketing & communication for these pioneering & diverse companies & is looking for the right person to join the team, to lead on all content & communications. 

• The kind of work that we deliver is broad, ranging across content creation that gets to the heart of a business, internal communications including key message campaigns, branding & positioning & certain PR needs. 

• We are an agile, committed team that values a positive, community approach to our day to day working life. We are at an exciting stage, as we transition from department to internal agency & are looking for that dynamic someone to lead our content team into this exciting new chapter & support the Communications Director on this journey.
  

Our work is varied here is a sample of the kind of work you would be involved in:

• Strategic repositioning of brands with regards to messaging, narrative & collateral (working closely with the CEOs of some of the group’s emerging brands).

• Internal communication strategies, e.g. communicating with 10k humanitarians around the world.

• Crisis communications.

• Overseeing press releases in response to media enquiries.

• Direction of speeches for CEOs at key events.

• Working closely with social impact team to further develop sustainability & shared value strategies across the Chelsea Group.

• Part of the brainstorming for creative concepts for marketing ouput.

• Working closely with our clients at C-Suite level, alongside Communications Director.

• Developing the strategic positioning of our clients’ brands, including brand narrative & messaging. 

• Ensuring that all content & communication for every brand is consistent, impactful & relevant.

• Responsible for sign off of all content that comes through the studio.

• Overseeing & mentoring the creative design team (2 Designers) & the communications team (1 Communications Specialist).

• Overseeing briefs for projects including copy & creative direction.

• Working closely with the Communications Director in this shift from department to internal agency, helping to create methodologies.

This role reports to the Communications Director.

• 15+ experience in marketing or communication s /PR. PR Directors would be a good fit.

• 5 years in a senior strategy role. 

• Relevant degree in marketing, communications or PR, journalism or English.

• Client facing experience & confident to liaise with our clients’ CEOs & senior management.

• Exceptional writing & editing skills.

• An eye for detail, language, flow & grammar & an appreciation for the crafting of messaging.

• Proven ability to develop brand voice.

• Experience managing a team of Designers & Copywriters.

• Ability to multitask & plan across a range of project.

• Portfolio of work to share.

This role will be responsible for managing a small team.

What You'll Get:

• An inclusive & supportive work environment.

• Working across a diverse portfolio of clients.

• A team that shares your passion for people & precision.

• The opportunity to make a real impact on brands' success stories.